FREQUENTLY ASKED QUESTIONS

How do I buy a ticket?

Browse events, select a ticket, upload proof of payment, and wait for confirmation.

Where can I find my ticket?

Once the event creator confirms your payment via email, your ticket details will be available in your email or as specified by the event creator.

How do I verify attendee payments?

Check “Pending Payments,” review the proof of payment, and send a confirmation email to the attendee.

Can I buy multiple tickets for an event?

It depends on the event creator. Some events allow multiple ticket purchases per person.

What if my payment is rejected?

If your payment is not accepted, check your email for instructions from the event creator. You may need to resubmit proof or contact them directly.




CONTACT & SUPPORT

Need assistance? Our support team is here to help!

Email Support:

support@eventease.com

Phone Support:

(032) 123-4567

Available Hours:

Monday-Friday, 9 AM - 6 PM